Managing Expenses in an Uncertain Time
The stock market has become very volatile and unemployment is holding steady…at a high level. Are we in for a boom, a bust, or business as usual? These are all questions that can keep an entrepreneur up at night.
Two things are certain. First, for a business to grow the bottom line there are basically three things that can happen. Sales can increase, margins can widen, or expenses can be reduced. All of these are difficult to master. Which one do you think is most important? Second, when it comes to expenses, there are many arguments for both having to spend money to make money or expensing your way to a profit. Is there middle ground here?
No matter what theory you adhere to, every business should have some kind of expense control in place.
Why is expense control important?
Poor expense practices melt away gross profit dollars, reduce net profits, and take away potential capital funds- funds that can be used to produce more income or to support better prices against competition.
On the other hand, sound expense control enables a business to realize maximum return from its total investment and leads to a stronger, leaner operation- one which is equipped to be competitive and to grow in a tough, demanding marketplace.
What is good expense control?
It is a matter of spending money thoughtfully for planned results. Not spending haphazardly. Good expense control means being ready to cut or drop an expense the moment it becomes non-productive. It also means being willing to increase an expense if it will lead to a proportionate increase in revenue. In short, it involves a watchful program of balancing expenses with the results they produce.
What is expense management?
The kind of expense control described above requires more than just ordinary control measures practiced at the level of a department manager or employee. It requires managing expenses, and this is the province of the business owner.
The owner should study each expense as an investment; they should establish policies for the expense, determine budgets, set limits, assign responsibility for implementing these things, and, then, they should evaluate the results afterwards.
What are the techniques for managing expenses?
Expense management involves the same functions as virtually any other management task. Thus the overall techniques should be familiar; they merely need to be applied to managing expenses.
These functions are:
ANALYSIS…….Study past performance to determine future potential
PLANNING……Establish goals and the steps needed to achieve them
POLICIES……..Establish clear-cut guidelines for everyone to follow
ASSIGNMENT..Assign authority and responsibility for each action
EVALUATION..Measure results and determine additional improvements
So no matter what happens, if the economy grows and people go back to work, or unemployment grows and the economy hits a bump, the bottom line is this—-expense management is of utmost importance, but just another cog in the wheel of entrepreneurial disciplines, along with sales, cash flow, customer loyalty, etc., etc.
How do you manage your expenses? Please share your best practices.
HI Mike
Some great points. What role to you think automation tools for expense management are playing. I realize that companies don;t want to invest at this time but do you think it is a good idea to invest in these types of tools?
Kathy
Hello Kathy:
Thank you taking the time to offer a comment.
Whichever tool a business uses really depends on the complexity of the business and how far they have grown. For many small and medium size businesses, Quickbooks or similar software in the early stages is probably very useful. As they grow and possibly become international in scope, I think the migration to automation tools can prove beneficial. Of course like any cost of doing business, the benefits versus cost need to be analyzed.
As you know change is difficult in any organization, so I think the level of training and support is critical for a small to medium size business to move to an automated system.
And as a business continues to grow, the managing of expenses should also continue to be a focus of management’s attention.
Here is a link to a whitepaper that discusses this trend. I found it very useful.
http://us.intacct.com/downloads/Intacct_QuickBooks_WP.pdf